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Privacy Policy

Privacy Policy – QDrive Performance Dubai

Welcome to the Privacy Policy of QDrive Performance Dubai, a division of QDrive Performance Limited (UK). 
We value your privacy and are committed to ensuring transparency in how we collect, store, and use your personal information. 

“Personal information” refers to any data that can directly or indirectly identify you as a living individual — such as your name, contact details, identification documents, or payment information. 

Sharing with Our Global and Independent Locations

As part of a group operating in both the United Kingdom and the United Arab Emirates, we may share limited information between our independent locations when necessary to provide seamless service and maintain consistent standards. 

This sharing is carried out securely, and only with authorised personnel for purposes such as: 

  • Managing cross-country bookings or rental verification 
  • Processing refunds or deposits 
  • Conducting risk and compliance checks 
  • Improving service quality and customer experience 

Dubai Operations

sunil@qdriveperformance.ae

UK Headquarters

info@qdriveperformance.co.uk

Your Privacy Rights

Under UAE Federal Decree-Law No. 45 of 2021 and applicable UK and EU data-protection laws, you have the following rights regarding your personal information: 

  • Right of Access: Request a copy of the data we hold about you and how it is used. 
  • Right of Rectification: Ask us to correct or update inaccurate or incomplete information. 
  • Right of Erasure: Request deletion of your personal data, provided it’s not required for legal or contractual reasons. 
  • Right to Restrict Processing: Limit how we process your data in specific circumstances. 
  • Right to Data Portability: Request a structured, machine-readable copy of your personal data.
  • Right to Withdraw Consent: Withdraw consent for optional processing, such as marketing, at any time.  
  • Right to Object: Object to data use for legitimate-interest processing or direct marketing. 

These rights can be exercised by contacting our Data Protection Officer (DPO) using the details below. We will respond within the timeframe permitted by UAE law. 

Post-Mortem Guidelines

In jurisdictions that recognise it (including the UK and EU), you may provide written instructions on how your personal data should be handled, retained, or deleted after your death. 
While the UAE does not yet legislate specific post-mortem data rights, QDrive Performance will honour reasonable written requests to the extent permitted by law. 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect regulatory changes, operational updates, or improvements in our data-handling practices. 
 If any updates significantly affect your rights or how we use your information, we will notify you by: 

  • Prominent notice on our website(s) 
  • Email communication
  • Or written correspondence (if applicable)

We encourage you to review this page periodically to stay informed about how we protect your information. 

Contact Our Data Protection Officer

For any questions, data-access requests, or complaints about how your information is processed, please contact: 

Data Protection Officer

QDrive Performance Dubai
Al Mararr 2 Building - Al Mararr Area, Office No. 102-231
Dubai, UAE – P.O. Box 74267

Dubai Operations

sunil@qdriveperformance.ae

Call

+971544710751

You may also contact our UK Data Protection Officer at info@qdriveperformance.co.uk for matters relating to cross-border processing. 
 If you believe we have handled your data unlawfully, you can lodge a complaint with the UAE Data Office (the national data-protection regulator) or your local supervisory authority. 

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